Privacy policy

Last Updated: November 12, 2024

Introduction

Calorie Hero ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our mobile application ("App") and related services ("Service"). It also informs you about your privacy rights and how the law protects you.

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with its terms, please do not use our Service.

1. Data Controller and Contact Information

The data controller responsible for your personal data is:

William Hansen

• Address: Vennemindevej 65, 1. th., 2100 København Ø, Denmark

• Email: privacy@calorieheroapp.com

• Phone: (+45) 60 45 55 64

2. Age Restriction

Our Service is intended for individuals aged 16 years and older. We do not knowingly collect personal data from individuals under 16. If we become aware that we have collected data from someone under 16, we will take steps to delete such information promptly.

3. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name and email address.

• Authentication Data: Information from third-party authentication providers (Apple, Google, Facebook), such as your name and profile picture.

• User Data: Age, weight, calorie targets, and calorie consumption data.

• Images: Photos of food items you upload for calorie estimation.

• Device Information: Device type, operating system, and unique device identifiers.

• Usage Data: App usage statistics, feature usage, and session duration.

• Location Data: Country of residence.

4. How We Use Your Information

We use your personal data to:

• Provide and Maintain Our Service: Including account creation and authentication.

• Personalize Your Experience: Tailor calorie targets and nutritional advice.

• Improve Our Service: Analyze usage to enhance functionality.

• Communicate with You: Send updates, security alerts, and support messages.

• Marketing (with Your Consent): Send newsletters and promotional materials.

• Legal Compliance: Fulfill legal obligations and protect our rights.

5. Legal Basis for Processing

We process your personal data based on:

• Consent: You have given consent for us to process your personal data.

• Contractual Necessity: Processing is necessary to provide our Service to you.

• Legal Obligations: Compliance with legal requirements.

• Legitimate Interests: Improving our Service (unless overridden by your rights).

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request access to your personal data.

• Rectification: Correct inaccurate or incomplete data.

• Erasure: Request deletion of your personal data.

• Restriction: Request restriction of processing under certain conditions.

• Objection: Object to processing based on legitimate interests.

• Data Portability: Receive your data in a structured, commonly used format.

• Withdraw Consent: Withdraw your consent at any time.

To exercise these rights, please contact us at privacy@calorieheroapp.com.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Data Security

We take reasonable measures to protect your personal data, including encryption and secure storage. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Sharing of Your Information

We may share your personal data with:

• Service Providers: Companies that provide services on our behalf (e.g., analytics, error management, payment processing). These providers are obligated to protect your data according to their own privacy policies.

• Legal Authorities: If required by law or to protect our rights.

• Business Transfers: In connection with mergers, acquisitions, or asset sales.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your own. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.

11. Third-Party Services

Our Service may include links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect usage data. You can control cookies through your device settings.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date and, if necessary, via email or a notice within the App.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

William Hansen

• Address: Vennemindevej 65, 1. th., 2100 København Ø, Denmark

• Email: privacy@calorieheroapp.com

• Phone: (+45) 60 45 55 64

15. Governing Law

This Privacy Policy is governed by the laws of Denmark and applicable European Union regulations, including the General Data Protection Regulation (GDPR).

16. Supervisory Authority

If you have concerns about our data practices, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):

• Address: Carl Jacobsens Vej 35, 2500 Valby, Denmark

• Phone: +45 33 19 32 00

• Email: dt@datatilsynet.dk

• Website: www.datatilsynet.dk

17. Note on Health Data

Calorie tracking data may be considered health data under GDPR. We process such data with your consent and take appropriate measures to protect it.

18. Data Breach Procedures

In the event of a data breach, we will notify affected users and authorities as required by law.

19. User Consent

By using our Service, you consent to this Privacy Policy. You may withdraw consent by deleting your account or contacting us.

20. Marketing Communications

With your consent, we may send you marketing communications. You can opt out at any time by following the unsubscribe instructions or contacting us.

21. Children's Privacy

We do not knowingly collect personal data from individuals under 16. If you believe we have collected data from someone under 16, please contact us to address the issue promptly.

22. Simplified Third-Party Relationships

As a small app developer, we utilize services from large companies that have their own standard terms and privacy policies. While we cannot negotiate individual data processing agreements with these companies, we carefully select reputable providers committed to protecting your data.

23. Compliance with Other Jurisdictions

We comply with privacy laws in other jurisdictions where applicable, including:

• United Kingdom GDPR

• California Consumer Privacy Act (CCPA)

• Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada

24. Final Provisions

• Severability: If any provision of this Privacy Policy is held invalid, the remainder shall continue in effect.

• Entire Agreement: This Privacy Policy constitutes the entire agreement regarding our processing of your personal data.